Privacy Policy

Knots & Barley (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard personal information when you visit knotsandbarley.com or contact us through our website.

1. Information We Collect

We only collect personal information that you voluntarily provide when making an enquiry through our website. This may include:

  • Your name

  • Email address

  • Telephone number

  • Any information you include in your message

We do not collect sensitive personal data.

2. How We Use Your Information

We use your information solely to:

  • Respond to enquiries

  • Communicate with you about a potential project or request

  • Maintain basic internal records relating to enquiries

We do not use your data for marketing purposes and do not add you to mailing lists.

3. Website Platform

Our website is built and hosted on Squarespace. Squarespace processes form submissions on our behalf and stores data securely in accordance with their privacy and security practices.

You can read Squarespace’s Privacy Policy here.

4. Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve performance, content and usability.

Google Analytics collects anonymised information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser type

This data does not personally identify you.

You can read Google’s Privacy Policy here.

5. Cookies

Our website uses cookies only where necessary for basic functionality and analytics.

You can control or disable cookies through your browser settings at any time.

6. Data Sharing

We do not sell, trade or rent your personal data to third parties.

Your information is only shared with trusted service providers (such as Squarespace and Google) where required to operate the website, and only under strict data protection obligations.

7. Data Retention

We keep enquiry data only for as long as necessary to respond to your request or maintain appropriate records. You may request deletion of your data at any time.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us.